OUR STORY

Going beyond insurance since 1977

Our Mission and Values Guide All That We Do

RiskSOURCE Clark-Theders has been looking out for the best interests of our clients, our team, and our community for more than 45 years. We have offices in Cincinnati, Ohio and Knoxville, Tennessee, serving 45 states.

We specialize in customized risk management and insurance solutions for  businesses and individuals. We go beyond what you might expect from a traditional insurance agency, because we believe that insurance alone is never enough – you deserve more.

Our core values are the foundation of our award-winning culture and what steers us to do the right thing each and every day.

Putting Our Values Into Action

The RiskSOURCE Cares program promotes THE WELLBEING OF OUR COMMUNITY & OUR TEAM. It provides resources & opportunities to empower each team member to thrive as a whole person, & to do their part to give back & help others in the community to thrive.

Started in 2007 as a simple vision to give back, RiskSOURCE Cares has grown into a program that brings our six core values to life.

A Foundation for Future Success

Our ability to adapt to the evolving needs of our clients and our team, along with our commitment to excellence and to serving our community, has been recognized numerous times, including, but not limited to, the following awards: Cincinnati Business Courier Best Places to Work Finalist (thirteen times: 2011-2023) and Winner (seven times: 2015-2020, 2022), Big I Agency Best Practices Award (2022, 2023), Agent For the Future (2020), Goering Center Family Business Award (2022, 2020), Rough Notes Agency of the Year (2011), and Chubb Cornerstone Award (2022).

We're part of a global network.

RiskSOURCE is part of the Beyond Insurance Global Network (BIGN). That means we go Beyond Insurance to better serve our clients.

Beyond Insurance uses a servant-leader mentality. We embrace the process, tools, and tactics that allow us to become a trusted risk advisor for our clients. Shifting the mindset from insurance products to a risk management process enhances the underwriting experience.

The Beyond Insurance Global Network™ is an exclusive peer-to-peer group of best-in-class independent agencies and brokers that serve their clients as diagnostic, consultative Trusted Risk Advisors.

Goering Center for Family & Private Business

The Goering Center for Family and Private Business was founded at the University of Cincinnati with the mission to improve the vitality of family and private firms throughout the region.

80+

Net Promoter Score

100%

Discovery of uninsured risk

17%

Average first-year premium savings

97%

Client retention rate

Our Foundation

The Clark Insurance Agency was founded in 1950 by James W. Clark Sr. and during the 1970s, Rick Theders worked for a local insurance company as a field representative. Clark’s agency was one of his weekly stops. In 1977, Rick had the opportunity to purchase the agency. He did, and his quest to create an environment that provided quality insurance products and services to clients focusing on core values began. The agency was called Clark-Theders Insurance Agency, Inc., until renamed in 2013 as RiskSOURCE Clark-Theders. 

Thriving into the Future

Today, RiskSOURCE is a second-generation, family-owned business. In 1998, Rick’s son, Jonathan Theders, joined the agency. In 2013, Jonathan took on the role of CEO, with Amanda Shults as President. In 2023, after leading together for a decade, they decided to switch up the CEO role. Jonathan transitioned to the role of Chief Growth Officer, with Amanda currently serving as President & CEO.

We continue to focus on our core values  – now six – to guide the decisions we make each and every day. We firmly believe in prioritizing people and strive to intentionally create a culture with the whole person in mind. This allows RiskSOURCE as a business – along with each team member as a person – to thrive.

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