We’re not your typical insurance agency.
We are a Cincinnati, OH based, independent, boutique insurance firm with offices in West Chester, OH and Knoxville, TN. We go beyond insurance for our clients, our coworkers, and our community, and do what is right for them.
We have an award-winning culture, and are a 7x winner of Cincinnati Business Courier’s Best Places to Work, and 12x finalist every year since 2011.
For 45 years, RiskSOURCE Clark-Theders has employed top talent. If you hold a growth mindset and always seek to improve, you will fit right in with our team. We take our six company values seriously and they are the foundation of our award-winning culture that prioritizes people and values life-work balance. We have intentionally created a culture with the whole person in mind. We believe that when each individual team member thrives, that the business will too. Our exceptional culture has been recognized numerous times, including the awards below. We have also received the award for Best in the World for Workers by the B Corporation in 2016 and 2017!
What is it like to work here?
Not only are we an awesome place to work, we are proud to offer competitive benefits to all our team members (adjusted accordingly for part-time positions). Our benefits include:
- Health insurance
- Dental insurance
- Vision insurance
- Matching 401k
- Life, Shirt-Term Disability, & Long-Term Disability
- Long-Term Care Insurance
- Paid time off
- 10 Paid holidays
- Flexible work schedules
- Work from home options (depending on role)
- Interoffice health and wellness program
- Continuing education & training (personal & professional)
- 30 paid volunteer hours per year through the RiskSOURCE Cares program
- and much more!
We are currently hiring for the following roles:
The primary responsibility of the Client Experience Manager (CEM) position is to bridge the gap between the client and RiskSOURCE and ensure each touchpoint across the client journey is engaging, efficient, and effective.
The CEM provides a superior level of client service to assigned accounts through daily interaction by responding to client needs and inquiries. Serving as the conduit between the client, the Risk Advisor (RA), insurance carrier(s) and/or customer care centers, the CEM is responsible for the advice and account maintenance by any of the above-mentioned parties.
With existing clients, the CEM fosters both deep and broad relationships within the client’s organization, with the goal of retaining and rounding client accounts by leveraging knowledge of consultative, value-based strategies and delivering client service standards supporting the corporate mission of RiskSOURCE® Clark-Theders. Client retention and satisfaction are achieved by working with support teams, assisting sales, and acting in accordance with the company’s vision and values.
We’re adding to our Commercial Lines sales team! This position is responsible for the establishment and development of new clients for RiskSOURCE Clark-Theders from lead generation to close. This position requires a sales hunter mentality. The objective is attained by developing significant new business clients, building relationships with potential and network resources and cross selling the RiskSOURCE Clark-Theders services to current customers. RiskSOURCE operates on a “Purple Cow” mentality. All Commercial Risk Advisor responsibilities will align with RiskSOURCE’s vision, mission, and values.